Customer Service Representative - State Farm Agent Team Member Franklin Square, NY

Customer Service Representative - State Farm Agent Team Member

Full Time • Franklin Square, NY
Responsive recruiter
Benefits:
  • Competitive salary
  • Paid time off
  • Training & development
Launch Your Insurance Career with Unlimited Earning Potential!

Are you passionate about helping people and ready to build a career that truly makes a difference? If you thrive in a fast paced, team-focused environment and love delivering outstanding service, this could be the opportunity you’ve been waiting for. 

We're a successful State Farm office built on teamwork, service, and results—and we're ready to invest in the right person. As a customer service professional, you’ll play a vital role in supporting our clients, ensuring they feel protected, valued, and cared for every step of the way.

 What You'll Do:
●     Provide excellent customer service by assisting with policy questions, billing inquiries, and account updates
●     Educate clients on coverage options and help them feel confident in their insurance choices
●     Collaborate closely with our motivated team in a supportive office environment that values your contributions
●     Ensure every interaction leaves clients feeling heard, valued and secure.

What We're Looking For:
●     1+ years of customer service experience
●     Strong communication, organizational, and problem-solving skills
●     A friendly, team-oriented person who genuinely enjoys helping people
●     Willingness to obtain Life & Health and Property & Casualty licenses (we’ll support you through the process)

Why Join Us:
●     Salary based on experience starting at $40,000
with significant growth potential over 5 years and a clear path to agency ownership
●     A thriving office culture that’s professional, supportive, and fun
●     Motivated, community-focused team environment

As an Agent Team Member, you could receive...
●   Paid time off (vacation and personal/sick days)
●   401k plan after 12 months full time employment
●   Health coverage premium reimbursement up to $6,000 

If you're an experienced customer service professional who wants to grow with a team that celebrates your skills and invests in your future, we’d love to meet you!
Compensation: $40,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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